Privacy Policy
Our Commitment To You
- To be transparent on the purpose for which your information is being collected, stored, used and disclosed.
- To make it clear what information is being collected, stored, used and disclosed. We hold basic contact information – Name, address, phone, mobile, email
- To follow best practice industry standards and use business security measures to protect your information.
- To ensure we take reasonable steps to comply with country specific personal data and privacy principles and codes. We operate within the EU Privacy Shield; however, it is important that you understand your data may cross borders during transport.
- To ensure your personal data is never shared with any other company with or without your consent.
What information does Wenning Surfacing collect and store?
- The information that Wenning Surfacing collects and stores from either online enquiries or phone calls includes IP addresses, device information, cookies, visit duration, tracking and swipe actions. Customer details collected are, name, invoice address, phone, mobile, email address.
- This personal information is held for 7 years to comply with United Kingdom Laws.
- Wenning Surfacing stores this information on the two computers locked in secure
premises and all software is updated regularly.
How do Wenning Surfacing use this information?
- Wenning Surfacing uses Google Analytics to track the effectiveness of the web site, location people are visiting the site from, what type of devices are being used, which of the search engines are most popular, we are not looking for anything other than support information to make the site more user friendly and informative.
- This information is not available to any secondary party and will never be sold to an advertising agency.
- Wenning Surfacing uses customer information ONLY for the purpose of quoting and invoicing clients for either potential or work which has already been carried out.
Who has access to this data?
- Xero Limited accounting software is used ONLY to input business information for the purpose of invoicing and payments.
- Google Analytics is used to process the website usage data.
Who is the assigned Data Protection Officer?
Katie D’Arcy, Company Director
Tel. 07855 898 458 | Email. wenningsurfacing@gmail.com
How do you lodge a data subject access request?
Please contact: Katie D’Arcy | Tel. 07855 898 458 | Email. wenningsurfacing@gmail.com | Harren Well Barn, Cowan Bridge, Carnforth, Lancashire, LA6 2HY